Tuesday, 12 August 2008
Solving email problems
Today I learned how to solve outgoing email problems.
The problem: Email was coming into a new installation of Thunderbird but outgoing mail was throwing up an error message.
We checked:What turned out to be the problem? Using a friend's network whose ISP appears to block the use of port 25
- The details of the outgoing mail server
- The usernames and passwords of the relevant accounts
- The security requirements of the mail server
- The setup of Thunderbird connecting to the Internnet (no proxy or other strange setting being used)
- The appropriate details like reply-to are filled in correctly
Solution - use port 26!
This may help others in future if you have a strange outgoing email problem.Labels: email, technology
posted by Helen Whitehead 7:07 PM
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